Friendship Lamps Setup Guide
This guide will instruct you how to connect your Friendship Lamp on your WiFi network. For more information on the product features and specs visit the Friendship Lamp Product Page
We've recently launched our new Bluetooth Version of the Friendship Lamp. If you have this version, then please watch our YouTube setup guide here.
Before you start:
- Make sure you are in range of your Wifi network.
- Download the LuvLink® App for iOS or Android.
- Create an account or login to the LuvLink® App
- Discover all the features of the LuvLink® App here
LuvLink® setup guide video
I am just turning on and connecting
I am unable to connect to WiFi and I would like to be set up
I am downloading and installing an update, just wait ’till I am swirling green.
Connected to wifi and not to the internet
I am connected and ready to go!
Awaiting approval from your group
Step 1: Turn it on
Plug the included USB cable to a USB charger or laptop. The Friendship Lamp will turn blue, and then after a few seconds it will turn dim red.
Step 2: Select “Add device”
Select the “Add device” button on the Luvlink™ App, you will then need to connect to a group.
If you are connecting to an existing group, select “Connect to an existing group”, if you are setting up a new group, then select “Create a new group”.
Step 3: Group ID
Be sure to copy your Group ID using the copy function. Select share to send your Group ID to the people you are connecting Friendship Lamps with.
Step 4: Select device or enter your Mac ID
Make sure your lamp is in a dim red state (note: if your lamp is not dim red, simply tap down on the top of the lamp until the lamp goes dim red).
Select the lamp device on Android or if you are using the IOS app then enter your MAC ID. This ID can be found at the base of your lamp. Please enter the 12 characters and press connect.
Note: You will need to press “allow” to proceed to the WiFi connection page.
Step 5: Connecting to WiFi
Select your WiFi Network and enter your WiFi password and press save.
Be patient whilst your device goes through the following steps required to connect and finish setting up your device. There will be 3 ticks if you have successfully set up your device. Select “go to the dashboard” to start enjoying your Friendship Lamp!
If you are joining someone else's group, then you will get 2 ticks and will need to wait until the admin approves you to join their group!
If you do not have 3 ticks, your device has failed to connect. Review the troubleshooting steps below this to successfully connect your lamp.